AN EVALUATION OF URBAN PUBLIC TRANSPORT ROUTE. CASE STUDY: HOP-ON HOP-OFF, KUALA LUMPUR, MALAYSIA

Authors

  • Izzati Khairimah Ismail Faculty of Architecture, Planning and Surveying UNIVERSITI TEKNOLOGI MARA
  • Oliver Ling Hoon Leh Faculty of Architecture, Planning and Surveying UNIVERSITI TEKNOLOGI MARA
  • Zulkifli Ahmad Zaki Faculty of Architecture, Planning and Surveying UNIVERSITI TEKNOLOGI MARA

DOI:

https://doi.org/10.21837/pm.v15i2.273

Keywords:

Hop-On Hop-Off bus, route, satisfaction, tourist, walking distance

Abstract

Urban public transportation system is a means of providing mobility to locals, visitors as well as tourists. KL Hop-On Hop-Off buses, for instance, are designed specifically for local and foreign tourists to move within the Kuala Lumpur (KL) city centre areas for the purpose of tourism. However, there is only one route provided by the KL Hop-On Hop-Off, with more than 20 stops. The duration for a complete route tour without any stop is too long; that is around 2-2 ½ hours. Coupled with the problem of traffic congestion in KL, passengers face the problems of punctuality and long waiting periods. Thus, this study was carried out to evaluate the existing route of the KL Hop-On Hop-Off bus services. GIS application and questionnaire survey were used to evaluate the route. As a result, this study proposes three new routes as the alternatives to the existing single route Hop-On Hop-Off bus service. With the new routes, duration of a single full route tour can be reduced based on the interest of tourist. Tourists will be able to concentrate on just one part of KL city centre for their one-day tour based on their interest either heritage, shopping or nature.

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References

Elang Wah Sdn. Bhd. [EWSB] (2014). KL Hop-On Hop Off. Retrieved October, 2015 from http://www.myhoponhopoff.com/kl/index.php

Grava, S. (2003). Urban transportation systems: choices for communities. New York: McGraw-Hill.

Ibarra-Rojas, O. J., Delgado, F., Giesen, R., & Murioz, J. C. (2015). Planning, operation, and control of bus transport systems: A literature review. Transportation Research Part B: Methodological, 77, 38-75.

isango! Limited (2015). Hop-On Hop-Off. Retrieved April, 2015 from http://www.hop-on-hop-off-bus.com/about-us

Lumsdon, L. M. (2006). Factors affecting the design of tourism bus services.

Annals of Tourism Research, 33(3), 748-766.

Public-Private Infrastructure Advisory Facility (2006). Factors Influencing Bus System Effienciency - Route Planning. Retrieved September 15, 2015 from http://www.ppiaf.org/sites/ppiaf.org/files/documents/toolkits/

Sorussa, J. (2014). Optimizing the synchronization of multiple bus routes at multiple transfer points assuming stochastic bus journey times (Master’s Thesis). University of Wisconsin-Milwaukee, Wisconsin, USA.

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Published

2017-07-28

How to Cite

Ismail, I. K., Hoon Leh, O. L., & Ahmad Zaki, Z. (2017). AN EVALUATION OF URBAN PUBLIC TRANSPORT ROUTE. CASE STUDY: HOP-ON HOP-OFF, KUALA LUMPUR, MALAYSIA. PLANNING MALAYSIA, 15(2). https://doi.org/10.21837/pm.v15i2.273

Issue

Vol. 15 (2017): PLANNING MALAYSIA JOURNAL : Volume 15, Issue 2, 2017

Section

Article

License

Copyright & Creative Commons Licence

eISSN: 0128-0945 © Year. The Authors. Published for Malaysia Institute of Planners. This is an open-access article under the CC BY-NC-ND license.

The authors hold the copyright without restrictions and also retain publishing rights without restrictions.