THE PARADOX OF THE REN: A LOOK AT REAL ESTATE NEGOTIATOR (REN) PRACTICES IN MALAYSIA
DOI:
https://doi.org/10.21837/pm.v22i31.1460Keywords:
Estate Agency Practice, Real Estate Agents, Real Estate NegotiatorsAbstract
This paper explores the findings of a focus group discussion held to examine the current state of Real Estate Negotiator (REN) practice in Malaysia. RENs, acting as representatives of estate agencies, play a crucial role in facilitating property transactions. However, the discussion revealed significant ambiguities surrounding their responsibilities, ethical considerations, and the efficacy of the REN Tag system. Participants recounted instances of misrepresentation of property details, inflated rental/prices, and deceptive marketing activities. This highlighted the need for stronger measures to promote ethical conduct within the profession, including awareness campaigns, stricter disciplinary measures, and a robust complaint mechanism.
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References
Board of Valuers, Appraisers, Estate Agents and Property Managers Malaysia website: https://lppeh.gov.my/WP2016/
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Malaysia Competition Commission (2015) Competitive Strategies of Real Estate Agents in Malaysia: A Case Study in Klang Valley, FINAL REPORT – Executive Summary March 2015
Valuers, Appraisers, Estate Agents and Property Managers Act 1981 (Act 242)
Valuers, Appraisers and Estate Agents Rules 1986
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eISSN: 0128-0945 © Year. The Authors. Published for Malaysia Institute of Planners. This is an open-access article under the CC BY-NC-ND license.
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