WHERE DO BIKE LANES WORK BEST? ALTERNATIVE PRIORITIES FOR IMPROVING BIKE LANE SERVICE PERFORMANCE IN URBAN AREA

Authors

  • Imma Widyawati Agustin Department of Urban and Regional Planning, Engineering Faculty, UNIVERSITAS BRAWIJAYA INDONESIA
  • Kinanthi Nur Gusti Department of Urban and Regional Planning, Engineering Faculty, UNIVERSITAS BRAWIJAYA INDONESIA
  • Risma Khoirunnisa Department of Urban and Regional Planning, Engineering Faculty, UNIVERSITAS BRAWIJAYA INDONESIA
  • Farzana Rahman Department of Civil Engineering, UNITED INTERNATIONAL UNIVERSITY BANGLADESH
  • Budi Sugiarto Waloejo Department of Urban and Regional Planning, Engineering Faculty, UNIVERSITAS BRAWIJAYA INDONESIA

DOI:

https://doi.org/10.21837/pm.v24i43.2135

Keywords:

Bike lanes, service performance, Importance Performance Analysis (IPA), Quality Function Deployment (QFD)

Abstract

As one of East Java's largest cities, Malang has significant potential for developing bike lanes and eco-friendly transportation. Although a bike lane has been installed on Jalan Besar Ijen, its use remains suboptimal due to several service issues. This study aims to identify priority recommendations for improving bike lane performance on Jalan Besar Ijen using questionnaire-based data collection. Importance Performance Analysis (IPA) is applied to assess service performance, followed by Quality Function Deployment (QFD) to formulate recommendations. The combined findings yield three priorities: (1) installing bicycle lane traffic signs at key locations, (2) establishing protected bike lanes, and (3) providing user-friendly bicycle parking spaces.

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Published

2026-08-09

How to Cite

Agustin, I. W., Nur Gusti, K., Khoirunnisa, R., Rahman, F., & Waloejo, B. S. (2026). WHERE DO BIKE LANES WORK BEST? ALTERNATIVE PRIORITIES FOR IMPROVING BIKE LANE SERVICE PERFORMANCE IN URBAN AREA. PLANNING MALAYSIA, 24(43). https://doi.org/10.21837/pm.v24i43.2135