SALLEH, N. A.; ALAUDDIN, K.; ABDUL TALIB, Y.; ISMAIL, K. A STUDY OF COMPLAINT TRENDS AND STRATEGIC IMPROVEMENTS: A FOUR-YEAR ANALYSIS OF SIX MALAYSIAN MUNICIPALITIES. PLANNING MALAYSIA, [S. l.], v. 22, n. 34, 2024. DOI: 10.21837/pm.v22i34.1619. Disponível em: https://planningmalaysia.org/index.php/pmj/article/view/1619. Acesso em: 4 dec. 2024.